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Homers Driving School

06 - Jul - 2014

Homer's Driving School, 10 Hours For £89, We provide driving lessons, driving tuition and Instructor training in Halesowen, Dudley, Stourbridge, Walsall & Wolverhampton, West Bromwich, Brierley Hill, Worcester, Kidderminster, Bewdley, Wednesbury, Tipton

ORDIT Training Syllabus

ORDIT. Instructor Training. Driving Instructor Training

Grade 6 ORDIT Driving Instructor Training

Instructor Training Syllabus

Why choose Homer's over other training organisations?

Put simply you will receive the highest quality training from a Grade 6 ADI, Grade 6 Fleet and Grade 6 ODRIT qualified trainer on a one to one basis. We charged hourly and the training takes place locally.

If you are considering other companies the first question you should ask are:

What qualifications does the trainer have?

Simply being a driving instructor in no way qualifies an instructor to train other instructors!

The training you receive will be of the highest quality; this can only happen if the trainer is suitably qualified. Mark is amongst the most highly qualified ADI's in the country and can pass his knowledge on to you.

Head Trainer's qualifications and Position.

Managing Director Homer's Driving School
DSA ORDIT
DSA Approved driving instructor
DSA Premises inspected.
DSA fleet register instructor
DriveSence Academy Approved Trainer
LDS21 DriveEd

DSA Fleet register

Once qualified as a DSA ADI there are a vast range of services you can offer in the field of driver training.
The fastest growing sector by far with the biggest shortage of suitable instructors is the fleet market. The training of qualified drivers to higher standards, for example company car drivers.
New health and safety legislation now requires that drivers who undertake driving as part of their work duties should undertake some form of training.

Mindful of this the DSA have set up the fleet register. A register similar to ORDIT.

Trainers must undertake and pass a strict DSA 3 examination process covering the theory, driving and tuition of qualified company car drivers including commentary driving. An ADI must qualify all over again.
This is a higher qualification than the green badge, and the small number of ADI's on the register is check tested with a qualified driver rather than a learner.

Of course, Mark has this qualification.

He is able to pass this knowledge on to you to carry out this training, and can train you after you obtain your green badge to obtain your fleet badge where your services are then in demand. (Currently the fastest expanding area in the driving trainer sector).

The training Syllabus

Homer's training operates the most thorough training regime of any training company in the UK from your first training session to your further professional development training.

Trainers to avoid!

The Confidence trickster trainers- all the big ones plus many of the smaller ones! (What to avoid)

Do not be conned into fastrack courses over a few weeks there is just too much to learn. Forget intensive training.

Do not be conned into 2:1 training unless its half price.

Do not be conned into a trainee licence 'to be earning in a few weeks'- if you need this you haven't been trained properly.

Do not be conned into thinking you are attending an interview. You are paying for a service.

Avoid companies with glossy brochures and expensive offices, these have to be paid for at the expense of your training.

Do not be conned into thinking your getting a free car- this has to be paid for!

Do not be conned into thinking you have guaranteed pupils- there's no such thing!

Do not be conned by the offer of as much training as you need. For a large training company this means as little as we can get away with.

Do not be conned by guaranteed placement with local driving school. Once you get your green badge, you can choose.

Do not be conned into thinking there is a shortage of driving instructors- there is not. Just a shortage of good ones!

If the training is cheap there is a reason why - probably poor quality!

Finally do not be conned into thinking you need to part with £3000.00 up front .You do not- Pay by the hour.

Questions you should ask

Can you tell me your extra qualifications to be my trainer?
If there is not a big list walk away. Look fleet Reg/ ORDIT Reg

Is all your training 1:1 if not can I have it half price? If not walk away.

Is your training vehicle modern, roomy, clean and available for tests without a hire charge? If not walk away.

Will I be trained to train qualified drivers in addition to learners? If the answer is no walk away.

Can you guarantee exactly how many training hours I will receive? If they cannot walk away.

Is all the training carried out locally? If not walk away.

Can I pay by the hour or per part? If the answer is no walk away.

Will I receive a total of at least 100 hours one to one training I think I may need that amount? If they answer do not worry half that amount is ok for most people. Walk away.

Can you list your training Syllabus? If the answer's no or it is not comprehensive walk away.

Do you offer further development training beyond my green badge? If the answer is no walk away.

Do you offer check test training and advice? If the answer is no walk away.

 

Mark is an independent trainer, Training is on a one to one basis, He possesses the right qualifications, the training is local to you, you pay by the hour or if you pay upfront its for a guaranteed no. of hours, your trainer currently has a 100% pass rate, you will cover a comprehensive syllabus, you will train in a new car available at normal hourly rates for tests accompanied by your trainer (currently BMW Mini Clubman) on average for the equivalent cost of a large training company you will receive about 3-4 times the amount of training.

A large percentage of Mark's clients are people who have already paid another company for their training.

Your future career

Once qualified you will join approx 38,000 other ADI's in the UK.

This sounds a lot but remember a large proportion of these are part time, and a large proportion are not very good! Numbers have increased slightly in recent years.

Now work is very plentiful for newly qualified ADI's. With local and national companies still looking for new instructors and pupil numbers are high.

We are in touch with several local and national companies looking for new instructors, so once qualified a position is straightforward.

Remember there is no job guarantee as such, you cannot guarantee pupil numbers. However, you would need to be doing something very wrong to be short of work!

You can earn a good living as a driving instructor and working times are flexible. Remember virtually all driving instructors are self-employed.

Once qualified to ensure your diary remains full seek extra qualifications as previously mentioned to set you out from the pack.

Driving instruction can be a very rewarding career. It suits many people due to the flexible working hours and job satisfaction. You can choose when you work, and you are your own boss. You can work part time/full time or in between. There are plenty of driving instructors out there, can you develop the skills to compete, and can you offer a highly professional service and train further to gain extra qualifications beyond your green badge?

Contrary to what the large training companies would have you believe there is no desperate need for thousands of new instructors, in fact the numbers generally remain consistent. New instructors qualify, old instructors finish, cut down their hours or retire. Pupil numbers remain consistent also.

Train with us and work is very plentiful, a good instructor will always have a full diary and work for life. We pride ourselves on offering training well beyond your green badge to ensure you have an edge over your competitors.(see further professional development) Obtaining your green badge is just the start of our working relationship.

Do you think you have what it takes to pass the three stringent qualifying exams?

You do not need any formal qualifications to become a driving instructor (although you do need to satisfy certain criteria, see minimum requirements) you do however need to be a certain type of person.

Can you answer yes to the following?

Are you friendly, approachable, patient, firm when necessary, have you the determination and willpower to change your driving habits permanently. Can you remain calm in a tricky situation? Can you put in the effort required to train?

Can you answer no to the following?

Do you suffer from road rage; do you think safety cameras are there to make money? Do you disagree with speed humps? Do you think the police should be out catching real criminals?

You will need to study from the beginning of your training, you need to know everything there is to know about driving theory, and you need to drive in a certain way every time you enter a vehicle. Your vehicle or any vehicle you drive needs to be maintained to high standards. You cannot afford penalty points remember, for instance if you had two tyres below the legal limit on a vehicle you were driving you would receive six penalty points! Not an option. You will need to do plenty of practice and prepare lesson plans for part three. For every hour of tuition, you need 5 more private practice hours.

Starting out

Once qualified how do I start?
Here are some answers to questions we frequently are asked.

This can be difficult at the very beginning, a good instructor's work comes from recommendation and obviously, you do not have this to start with. It does not take long though to build this up; your first few months are normally the toughest. The better you are the easier it is to get work.

What are my options?

Going it alone straight away

If you intend to instruct part time then this is a valid option. You just need a way in. If you have sons/daughters/relatives who wish to learn to drive, then there is your way in, recommendations to their friends, it does not take long to build up a client list in this way.
If you need to start full time then it could be a wrong decision. You need to build up gradually as described above. If possible keep, any current job you have for as long as possible and build up gradually. You can be self-employed and work under PAYE at the same time.
Remember you could try flyers, mail shots, advertising in local papers, yellow pages, the advertising on your car.

Remember the key to success, build up gradually through recommendation. Advertise your services wherever possible and gain extra qualifications to set you out from the crowd.

A small Franchise

A Franchise is a very good option whether you intend full or part time. Many smaller companies will offer a franchise locally. There are many different schemes available.

A smaller company would generally offer a deal based on supplying you with pupil's, a roof sign, telephone support and bookings, all in exchange for a weekly fee. You operate under their name and often supply your own car, which you maintain and run. You are responsible for insurance. You would be allowed to source your own pupils as well if you wish. A very good way again to build up clientele gradually and then go out on your own, this is the option most instructors take. You are not normally tied in to these deals and can go on your own at short notice.
Weekly franchise deals vary enormously - expect to pay approx £75.00 per week (currently £50 for Homer's Driving School) if you supply your own car. There is generally no guarantee of pupil's with most deals. So make sure you know at the outset how many pupils are expected between both parties.
You do not have a risky outlay with this method, remember your car does not need to be brand new, just well maintained and your dual controls are not expensive to fit. Your current vehicle may well be suitable.

Homer's have built up a working relationship with many companies large and small who may be able to offer suitable franchises to Homer's trainees. (of course Homer's Driving School will welcome you, bur we remember it is your choice!)

Larger Franchises

Larger companies such as AA/BSM may offer franchises with a vehicle supplied. These companies in particular are always after instructors. Obviously, you pay more for these deals anything between £150-300 per week and you either pay for pupils on top or have them included. The vehicle maintenance is normally included in the price as with advertising, insurance, vehicle licence, phone support, livery etc...your only cost is fuel. A generally safe option with no significant outlay initially but an outlay weekly. Again, check on likely pupil numbers.

How much is Insurance?

New instructors presume insurance will be very expensive.
WRONG!
You are now a highly trained individual. Accidents do not happen - 95% are driver error, you are in control and even with your pupil driving you are at the helm! Good instructors do not have accidents, if they do it's nearly always someone else's fault- a rear end shunt for instance and claims are made on the other party's insurance. Insurance companies recognise this and price policies accordingly.

Expect to pay £300-500 for a fully comprehensive protected policy on an average driving school car as long as you have a full no claims bonus.

Is it a good idea to Lease a vehicle?

Another good option with no large outlay. You may lease a new vehicle or used for anything from £250-£600 per month often including insurance/maintenance and servicing and are 100% tax allowable.
Again, with this outlay per month you need to make sure you have a good idea of your potential pupil numbers. However, you have no initial outlay other than a bond of approx £200.00
Deals are available with specialist companies for 6-24 months. Remember you are tied to the vehicle for this length of time.

Will I have enough work?

What you need to remember is that when you obtain your green badge your services are in demand! Make sure you get a good deal. We deal with many local companies who will take you on upon qualification. Advice is freely offered upon qualification, all part of the service.

Do not be taken in by large training companies offering a guaranteed job/working within 8 weeks etc. They just want your money up-front.
Driving instructors are self -employed. No company offers guaranteed pupil is that is the important bit.
If you are good, you will be very busy, train with Homer's and you will be good.

How much can I earn?

Most driving instructors are self-employed and as such are normally sole traders. They take all the risks and as such are able to keep all the business profits. Tax is calculated and paid under the self-assessment scheme and national insurance at class 2 and possibly class 4.

Driving instructors can earn a good living, the more hours you do the more money you can earn.

Do not be taken in by adverts claiming £35,000-£40,000 per year though this is unrealistic and to earn this amount you would need to work ridiculous hours. This is really your business turnover.

You can work very independently or under a franchise scheme with your own car or with a car provided by the larger companies BSM or AA etc.

The following sets out a rough guide of what you may expect to earn:

Remember this will depend on the local area prices, in affluent areas the hourly rate may be much higher or lower in less affluent areas.

Sole trader operating under a franchise running his or her own vehicle covering
30,000 miles per annum

There are various different franchise schemes available and this is just one example.

Lessons based on £20 per hour x 40 hours per week x 50 weeks= £40,000 (turnover)
(This includes 2 weeks for holidays/sickness/quiet periods etc)

Total income £40,000 per annum

Fewer deductions per annum

Homer's Franchise fee £50.00 per week x 50 weeks = £2500.00
Fuel & maintenance/servicing/other vehicle costs = £4,000
Vehicle lease fees = £2500.00
Business overheads = £1000.00
Insurance = £375.00
Accountant = £275.00
Phone= £290.00
Personal injury/accident insurance= £300.00
ADI badge= £75.00

Deductions £11315.00

Income £28,685

Less income tax/national insurance/personal pension payments.
Approx £ 8,000.00

So by this very rough example you are actual 'take home pay' (net) would be in the region of:

£500 to £600.00 per week.

You could earn much more than this or much less! Bear in mind you also have a good quality car included in this. Private car expenses are approx £6000 per annum. Taking this into account the equivalent PAYE salary could be up to £40,000 per annum in theory.

Unfortunately a 40 hr week means 50 hours when you take into account the running in between, and due to cancelations and quiet periods look at a 25-30 hr week as being realistic and adjust figures accordingly

Part time instructors will need to cut down on their outgoings and generally keep cars longer. They generally operate independently and do not pay franchise fees.

Whether you work for yourself, under a franchise for a large company, under a franchise for a small company, if you buy your own car, lease your own car, have a car provided etc the figures generally work out very similar.

You need to get yourself established and from then on work is always available nationwide and remember learners are the tip of the iceberg.

Bearing in mind these figures are based on £20 per hours lesson many companies charge far more than this dependant on the area covered currently the AA charge up to £28.50 per lessons locally.

Do I need an Accountant?

Yes! A good accountant will easily save you more money than his/her fee. Get an accountant, get good advice. The taxman will believe an accountant, will he believe you? Keep proper business accounts from the word go save all your receipts.

The three tests

The qualifying process to become an A.D.I (approved driving instructor) is split into three separate parts. Part 1 is a theory-based test, part 2 is a test of driving ability, and part 3 is a test of instructional ability. You must pass all three parts and obtain your 'green badge' in order to offer driving tuition for financial gain.

The part 1 test is a computer-based test and you are currently allowed as many attempts as required to pass.
The part 2 test is a practical driving test & you are currently allowed only three attempts to pass this test
The part 3 test is a test of instructional ability and you are currently allowed only three attempts to pass this test.

The training
TRAINING IS CARRIED OUT ON A ONE TO ONE BASIS, SO THE NUMBER OF HOURS LISTED IS WHAT YOU ACTUALLY GET, IF TRAINING WAS CARRIED OUT TWO TO ONE (two trainees to one instructor) The fee would be adjusted accordingly.

Part 1 training (theory)
The theory test is split into two parts
a touch screen computer-based test in 4 'bands' 1 Road procedure 2 Traffic signs & signals, car control, pedestrians, mechanical knowledge. 3 The driving test, disabilities and law. 4 Publications and instructional techniques. There are 100 questions and the pass rate is 85%.You also need to score a minimum of 20 correct answers in each band, therefore 94 out of 100 could be a fail e.g. you scored 19 in a particular band.

- A hazard perception test, also computer-based. There are 13 video clips containing a specific 'developing hazard' and 1 clip containing 2 developing hazards. If you clicked the mouse button at exactly the right time you would score 5 points (10 points for the clip containing 2 hazards) making a total of 75 points. To pass you need to score a minimum of 57 points.
You need to pass both elements of the test to pass the theory.
You will be supplied with all necessary training materials (see current price list for list of training materials supplied) in order to pass part 1, but please bear in mind plenty of home study is required.
Also at this stage 'in car', practical training will commence. This is to prove you are putting into practice your theory training, for example- hazard perception, (you need to identify a hazard way before it becomes a developing hazard), the principles of the highway code, identifying road signs etc...remember at this stage we will be sowing the seeds for your future career as an instructor both in your driving and instructional techniques. The theory of driving tuition will be very important throughout your future career. The part 1 can normally be taken at a local theory test centre also used by learners.

Part 2 training (test of driving ability)
This is a test of your practical driving, the test lasts approx 1 hour covering a variety of different roads- urban, rural and dual carriageway/motorway, in addition to set maneuvers (normally reverse left, reverse right, turn in the road, and a bay or parallel park plus a controlled stop (emergency stop)
The part 2 can only normally be taken at regional test centre's (please ask for a current list) and is usually conducted by an SE (supervising examiner). Remember the examiner is assessing your driving ability at this stage. You need to drive to a high standard using modern driving techniques.
To pass at this stage you need to commit no more than 6 minor driving faults, you are not allowed any serious faults. Your aim should always be a clean sheet. The part 2 marking sheet will be explained to you when you commence your training but is basically the same marking sheet currently used for 'L' tests. Do not think you need to drive a bit better than learners do to pass though! You need to demonstrate a confident & safe driving style taking all opportunities to make progress, keep to speed limits, and carry out maneuvers safely and under control.
Your training will all be 'in car' practical training and we are usually eradicating years of bad habits, this does not happen overnight! You will be taken through the entire syllabus covering anything you may encounter on the test. Either you can undertake the training to suit yourself intensively or once a week, whatever suits you. The number of hours training required would vary dramatically between different people, as a very rough average no. of hours, think about 15-20 hours on a one to one basis, before your first attempt. Most national companies will probably be offering about 5 hours tuition at this stage.

Part 3 training (test of instructional ability)

This is a test of your ability to teach and lasts for approx 1 hour. It is made up of a series of p.s.t's (pre-set test's) 10 in all. The tests are phase1 (beginner or partly trained) & phase 2 (trained). Each pre set test doesn't change, for example pre set no. 1 starts with a controls lesson at beginner stage (phase 1) then moves to dealing with crossroads at trained level (phase 2), pre set test no. 8 starts with dealing with crossroads at partly trained stage (phase 1) and then moves to pedestrian crossings and the use of signals at trained stage (phase 2). . Each phase lasts approx ½ hour. These tests are conducted using 'role play'. For phase 1 the examiner will role play either a beginner or partly trained 'pupil', at phase 2 the examiner will role play a trained 'pupil'. Your examiner will give a brief summary of the 'pupil' and then go into 'role' acting as a real learner.
There are 12 different subjects in total (some test's are repeated & some are at partly trained & trained)

- At beginner level
Controls of the car
Moving off & stopping
- At partly trained stage only
Turn in the road
Reversing
Emergency stop/mirrors
- At partly trained & trained stage
Approaching junctions to turn either left or right
Emerging at t junctions
Dealing with crossroads
Pedestrian crossings and the use of signals
Meet/cross/clearance/overtake/anticipation of other road users
- At trained stage only
Reverse Park
Progress/hesitancy/normal road position
Full license holder

Structured training ( See training syllabus)

Your trainer will normally start your training by explaining the part 3 marking sheet, (this is quite a complex marking sheet and will be explained as part of your practical training.) then move on to how to give directions correctly and the use of the dual controls.
Your trainer would then explain about instructional techniques at phase I & 2 this would include how to introduce yourself, explain lesson objectives, and recap the previous lesson asking about previous experience, and giving briefings or using Q & A. You will be shown how to prepare drawings and prompts to deliver a lesson for all the pre-set tests. We would also try to include as much practical training as possible on 'being an instructor' for example what to do when taking pupils for tests, how to keep records for your learners, managing your diary, how much to charge etc. A lot of people find it beneficial after qualifying to undertake further training in these areas as well.
Again, the amount of training will vary enormously from person to person but I would recommend a minimum of 40 hours in car training (one to one as an absolute minimum) and normally 60 hours before your first attempt. Remember you could get any of the 10 tests and need to be able to deliver a lesson for all. The pass rate at part three is generally about 28% nationally this is generally due to poor or insufficient training. As with the part 2 this final test can normally only be undertaken at certain regional test centres with a supervising examiner.
Our training packages are a set no. of hours for a set fee with any additional training at a reduced rate. And not 'how much training you need' for a one off price, offered by most companies. What incentive would a training company have to give you more training, say 60 hours when they thought you might scrape your test with 30?

We always recommend training and paying by the hour

All our training is 'in car training' and as such we are able to cut down on overheads, training in the classroom is very nice but the heated office has to be paid for, and classroom tuition is of little benefit for parts 2 & 3, and home study is just as beneficial at part 1.

Trainee licenses

Once you have passed your part 2 and undertaken at least 40 hours in car practical tuition, you could apply for a trainee license. This allows you to practice your tuition on real learners. The license costs £125.00 and lasts for 6 months, only in exceptional circumstances could this 6-month period be extended. Your examiner will give you an application form after passing your part 2 if you wish.

You must then undertake a further 20 hours of in car practical instruction within 3 months of taking out the license or before your first attempt at your part 3 test whichever comes first. So if you undertake the trainee license option you have to have done 60 hours with your trainer or other trainers before your first attempt at your part 3. If you fail your first attempt, you must have at least 5 hours extra before the next test.

You can lease a brand new car for as little as 7 months. Or have dual controls fitted to your own car (this costs no more than £200-300)
We are in contact with several local and national companies who use trainee's and if you wish to undertake this please talk to your trainer. Bear in mind it depends on the time of year, work availability locally, instructor to trainee ratios etc. No company will give you a guaranteed number of hours work and even when supplied with pupil's its up to you to keep them. If you were to lease a car, you would need to work out how many hours you would need to cover your costs. You will either need to be on a franchise or 'buy' your pupil's. You can only take pupils from the company who is sponsoring your trainee license. You are not allowed to advertise and get your own pupil's.

 

Current price list May 2008

We try to offer many flexible ways to pay for your training and bear in mind help may be available with grants or low interest loans from government schemes.
All our training is 'in car training' and as such we are able to cut down on overheads, training in the classroom is very nice but the heated office has to be paid for, and classroom tuition is of little benefit for parts 2 & 3, and home study is just as beneficial at part 1.

Part 2 driving ability training

All the training at this stage is practical 'in car'. You are now putting into practice the principles of all your theory training knowledge. Your training is undertaken in modern training vehicles supplied by us and will cover a variety of roads urban, rural, dual carriageway, motorway plus all manoeuvres. You could take the test in your own car. Your car needs to be a manual with seatbelts, head restraints, an interior mirror for the examiners use; it needs to be a hatchback, saloon, or estate. A coupe, convertible or automatic car is not suitable for the test.
If you have one of the previous or simply want to undertake your test in one of our training vehicles this can be arranged at the normal hourly rate, or you could arrange the final hours of your training around your chosen test centre and then undertake your test in training car.
How much training you will require at part 2 will depend on the individual and can vary enormously, be realistic many years of bad driving habits cant be sorted overnight. As an average guide think of approx 15-20 hours on a one to one basis bearing in mind you, need plenty of private practice in between sessions. You will be supplied with our training manual at this stage covering all aspects of your part 2 & 3 training.

Practical in car training per hour on an 2 hour lesson basis @ £25.00 per hour
DSA test of driving ability fee £112.00

Part 3 instructional ability training

All the training at this stage is 'in car' focusing on your practical ability to instruct. This training is undertaken using 'role- play' where your trainer acts as your 'pupil'. A complex subject where you need to be thoroughly prepared. Your training is undertaken in modern training vehicles supplied by us and will cover a variety of roads urban, rural, dual carriageway, motorway plus all manoeuvres. It is wise to undertake this final test accompanied by your trainer in the training car.

How much training you will require at part 3 will depend on the individual and can vary enormously. As an average guide think of a minimum of 40 hours and more, realistically 60 hours on a one to one basis bearing in mind you need plenty of private practice in between sessions

Practical in car training per hour on an 2 hour lesson basis @ £25.00 per hour

DSA test of driving ability fee- £112.00

Other prices

Homer's Colour lesson plans - Laminated drawings - £60.00
Check test preparation- @ £25.00 per hour
All other training for advanced tests etc @ £25.00 per hr

 

Terms of business

1/ Business shall be conducted adhering to the ORDIT code of practice, a copy of which shall be supplied to all prospective trainees on assessment session

2/ Training is normally carried out on a one to one basis unless agreed with clients in advance, and the ratio shall never exceed two clients to one tutor.

3/ Part 1 training will normally be carried out on distance learning format (home study).and practical training 'in car' will also commence at this stage. In accordance with the ORDIT code of practice-,

4/ Part 2 training is all practical 'in car' training normally on a one to one basis unless agreed in advance as in 2/ above

5/ Part 3 training is all practical 'in car' training normally on a one to one basis unless agreed in advance in 2/ above

6/ Training may be on a pay as you go hourly basis at an agreed rate (see current price list which would replace all previous price lists), or on an exam by exam basis i.e. paying in advance separately for the three parts. Or by an advance payment to cover all three parts - this would normally be for a set no. of hours. (See current price list)

7/ All training shall normally be carried out in a modern training car supplied by us. Unless agreed in advance with you after checking insurance/tax and roadworthiness of the vehicle concerned.

8/ Fees may be increased at our discretion, but clients will be notified in advance. Fees are normally reviewed every May.

9/ Any cancellations for training sessions need to be notified 24 hours in advance, otherwise a fee may become payable .

Complaints procedure

10/ In the unlikely event of a complaint initially contact your trainer to try to resolve the matter, if it is not resolved to your satisfaction contact the training manager listing your complaint in writing at head office: Mark Gough. 16 Muirfield Crescent, Tividale, Oldbury, West Midlands. B69 1PN
Your complaint will be dealt with in accordance with the ordit code of practice

Refunds policy

11/ Refunds policy: In the event of any training disrupted on an hourly basis by your trainer, you would be refunded the amount of time remaining in the hour or offered training at a different time to suit you.
On any training paid for in advance, refunds are only payable if you can't continue because of circumstances beyond your control. For example a valid medical reason. We can't offer refunds just because you decide you've lost interest. We always encourage people to pay on an hourly basis.
For any other reason other than a medical reason a refund isn't payable. Although in exceptional circumstances a refund may be payable, but at our discretion.

ORDIT

The ordit scheme was set up to set out a code of practice and to maintain standards of instruction. It is your guarantee of quality training, trainers are assessed every 2 years and the premises and paperwork inspected annually. If a training establishment isn't on the ordit register then they probably can't reach the standard or have actually been removed from the register. Always ask to see an ordit badge and premises certificate.

Code of practice

Our code of practice as set out by the ORDIT committee:

We will clearly inform all prospective trainees in writing of the services provided, with reference to the trainer's qualification, costs of the course, venues where training is undertaken, duration of training, and content in relation to the ADI examination structure.

Inform prospective trainees of our terms of business and complaints procedure, and refunds policy.

Take all reasonable care, skill and diligence in providing training in all relevant aspects of traffic and driver education needed to pass the ADI qualifying examinations, taking into account individual training needs and client safety

Not disclose to a third party any information given by a trainee during training or training progress or driving and instructional ability except where under obligation by law or with the DSA as part of an ORDIT inspection or with a third party who is paying for the trainees training but subject to the trainees knowledge.

Ensure all vehicles used in training are maintained in a safe and satisfactory condition, are properly insured, taxed, and where necessary are certified roadworthy (i.e. mot'd).All training vehicles shall carry a first aid kit and fire extinguisher.

Apply an honest and moral and professional approach in all business practice and avoid improper language, suggestion or physical contact with trainees as well as maintaining proper standards of personal hygiene and dress.

Comply with all current legislation particularly in respect of business premises and practice, staff, vehicles and public liability.

Our pass rate

Remember our pass rate is 100%. This is not some made up cleverly worked statistic. Nobody has ever failed three attempts at part 2 or 3 when they started their training with Homer's. The large majority pass at the first attempt!

If you want to talk to other trainees about Homer's Instructor Training, ask Mark for phone numbers of current and previous trainees for a recommendation. These will be clients either fully qualified or still training with Homer's working for us now, who have previously worked for us or who are fully independent.
Some useful links to follow

www.drivertrainingtoday.co.uk - A valuable source of information especially for pdi's! Look under the pdi forum.

www.dsa.gov.co.uk - Enter 'Ordit' in 'Search the website' for information on the ordit register or fleet for information on the fleet register.

www.dia.org - See website for information on extra qualifications with the Driving instructors association

www.dvla.gov.uk - See website for information on driver licensing

www.ask-what-if.com - See website for information on the government's road safety strategy

www.highwaycode.gov.uk - highway Code on line.

www.passplus.org.uk - See website for information on the DSA's pass plus scheme

www.he-mandualcontrols.co.uk - Information on dual control availability

www.thinkroadsafety.gov.uk - See website for information on the government's road safety strategy

www.msagb.co.uk - Motor schools association similar to driving instructors association

www.desktopdriving.com - For the purchase of books, dvd's etc related to the driver training industry.

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